Godin

Seth’s Blog: Misunderstanding quality

See on Scoop.it – Chaos and Uncertainty Kodak, of course, ruled their world. They were as close to a monopoly as they could get for generations. Along the way, though, the company made the mistake of misdefining quality. They thought that what would ensure their future was…   Zan Chandler‘s insight: In the same way that Kodak’s and Polaroid’s customers cared less about the quality of the image and more about the ability to take and share photos easily, a similar situation has played out and continues to play out in the entertainment industries. While there are audiophiles, most folks…